The Digital Culture Network has created nine guides to help you succeed and thrive in the Digital World. Here is the ninth guide: Webinars, online training and virtual conferencing.
This resource gives guidance on digital platforms for delivering seminars, training and conferencing. Whilst people are unable to physically attend venues at this time, there are various solutions that enable activity to be delivered online. In order to for you or your organisation to programme live events, you will need to use a platform with live streaming capabilities. Here we look at some of the most popular platforms and consider their pros and cons. It is not an extensive list, but gives you a start:
Zoom
Zoom is probably familiar to many of us. It’s very reliable but some feel it suffers from a very corporate look that is less customisable than some other options out there. https://zoom.us/
PROS:
- Low cost. Basic free account, with additional features from £15.99 per month.
- Simple but effective platform to produce solid and stable webinars.
- High reliability.
- Ability to record webinars gives you the added benefit of uploading it to YouTube.
CONS:
- Lack of additional sales, marketing of engagement features.
- Not as user friendly as some of the others
WebinarJam
Webinar Jam offers the best marketing features (ability to email or send text messages to your delegates, sell products, conduct polls and surveys etc) but is aimed more at Sales and Marketing type webinars, which might not be suitable for your audience. They are one of the lowest priced but don’t offer a monthly subscription service only upfront. https://home.webinarjam.com
PROS:
- Good at tracking user engagement with segmentation and follow-up marketing, allowing you to see who left early and who stayed to the end.
- Enabled for easy Up-sell, with sales features built-in.
- Strong ‘call to actions’ that don’t distract from the overall webinar.
- Good stream quality.
- Affordable pricing, but you have to pay for full year in advance.
CONS:
- Not as intuitive to set up as some of the others.
- Notification emails occasionally go to the spam folders of some recipients, which may cause for some to miss the live webinar.
BigMarker
A jack of all trades. This one-stop platform has everything from Live Webinars, Webinar Series, Automated Evergreen Webinars and usual video meeting options as found on Zoom or Teams. Competitively priced with monthly subscription options. https://www.bigmarker.com/
PROS:
- Range of features, even automated webinars that appear to be live.
- User interface well designed and intuitive.
- Well designed and customisable landing pages that can be branded to suit.
- Integration and engagement features.
CONS
- Lack of one click sign up for users.
- Pricing higher end of market.
- Pop up offers on screen can be distracting.
CrowdCast
This has more of social network feel than any other and this shows in its ability to have great engagement. It’s quick and easy to schedule a live event and the user experience is fantastic. If you are not looking for anything to customisable or flash then this is worth a consideration. Starting from free membership with up to 100 delegates in a webinar. https://www.crowdcast.io/
PROS:
- Quick and easy to schedule and start a live event.
- Tools are simple and effective and probably the easiest user experience of all the other platforms.
- High user engagement with Chat and Q&A during events is easy.
- Easy to sell webinars, including exclusive ones to Patreon supporters.
- Allows “pay-what-you-want” donations during an event.
CONS:
- Less customisation.
- Limited extra marketing tools, apart from a small call to action.
Focused on community than sales (pro/con depending on what you are using it for).
Further Support:
The Digital Culture Network is here to support you and your organisation. If you need help or would like to chat with them about any of the advice they have covered above, please get in touch. Email digitalnetwork@artscouncil.org.uk with some background information about you, your location and your current dilemma, and they will connect you with one of our 9 Tech Champions for some in-depth 1-2-1 support.
Sign up to the DCN newsletter and follow us on Twitter @ace_dcn for latest updates.
Arts Council England allows Theatreis.Digital to republish this resource, under the terms of the Open Government Licence.
Find the resource in his original page here.
The Digital Culture Network has created nine guides to help you succeed and thrive in the Digital World. Here is the second guide: How to stream a Zoom meeting to YouTube.
This guide describes the steps to be taken in order to stream a Zoom meeting via YouTube for webinars. It outlines how you can use the powerful functionality of Zoom alongside the unrestricted options and benefits of YouTube.
Platforms Overview
Zoom is good for video encoding and presenting functionality. There is other software available for this, such as Open Broadcaster Software (OBS) but it isn’t as intuitive to use. However, areas to consider around Zoom are:
- Some users have had difficulty downloading and using Zoom to watch webinars and are wary of privacy concerns
- Zoom Pro accounts have a limit of 100 attendees
- There is an additional cost for the Webinar add on for view-only attendees
The benefits of streaming a Zoom meeting via YouTube for attendees to watch it include:
- No need to see the attendees
- It has a built-in chat facility for 2-way live communication
- There is no cap on the view-only attendees
- Users most likely have the app installed already or are familiar with the web interface
- The recording is automatically saved for you to edit and publish afterwards
Note: A YouTube account needs 24 hours to activate live streaming for the very first time you use it. Do a test run in advance of your actual webinar.
Enabling Live Streaming in Zoom
In the Zoom account settings scroll down to In Meeting (Advanced) section to Allow live streaming meetings. Toggle the button on the right to turn this service on.
There are four options given in this section. The first three are if you want to be able to stream any meeting live on the platforms at any time on an ad-hoc basis. For the purposes of this setup you need to tick the last option, Custom Live Streaming Service as this is for a scheduled live streamed webinar.

Set up a scheduled livestream in YouTube
Go to YouTube, click the camera+ icon in the top right and click Go live from the dropdown options.

Note: If you do not already have a YouTube channel you will be asked to create one. This will need verifying via phone/text message.
Here you will be asked to enter the details of your new stream.

- Title – The name of the webinar
- Visibility
- Public – It is searchable by anyone on YouTube and appears on your channel
- Unlisted – Only people with the direct link will find it. (This is the option we have used for our webinars as we want people to register in advance. We then switch it to Public once the event has passed and it has been transcribed).
- Private – Only you can view it
- Category – Choose what type of content it is e.g. Educational
- Description – What is the webinar about? This appears under the video.
- Schedule for later – Toggle this to yes and set the date and time of your webinar
- Upload a custom thumbnail – If you have created a holding slide or have a suitable image it can be added. The size needs to be 1280 × 720 pixels.
- Audience – Select if the webinar is specifically made for children or not
Click Create Stream.
This will load the control room where you can set the webinar to Go Live and moderate the live chat. For now, we need the stream key (the unique ID for your feed – do not share this with anyone) and the stream URL (e.g. rtmp://a.rtmp.youtube.com/live2).

You will also need the shareable link for the YouTube livestream. Click the arrow icon in the top right and copy the URL.

Setting up a scheduled webinar in Zoom
Over on Zoom, schedule a meeting for the date and time required. From the Upcoming Meetings page, click into your new meeting.
Scroll down to the bottom and click the Live Streaming tab. Underneath the LIVE icon, click the link to configure the stream settings.

The popup window will ask you to paste in the settings we copied from YouTube.

Note: If you have browser autofill settings on for login, it may paste in your email and password. Clear these before pasting in the settings from YouTube.
Going live
When your webinar date and time comes around, get Zoom up and running 15 minutes before you are due to go live on YouTube. Click Start This Meeting on Zoom. At this point, only you can see the video feed so you can test out sharing your screen and if your microphone is working correctly. When you are happy with everything, click on the three dots/More button in the Zoom options bar and click Live on Custom Live Streaming Service. This will start sending the stream to the YouTube control room. The audience cannot see you yet!

The Zoom video feed will then appear in the YouTube control room.

Ideally you would have a second person looking after the YouTube control room. It is operated via the website so no need to use the same device or be in the same location.
Note: There is a lag of about 18 seconds from what you are doing on Zoom and what appears in YouTube.
Meanwhile, this is what users see when they are waiting on YouTube:

Note: This is why a good thumbnail image is important!
When you’re ready, get your assistant to press GO LIVE in the YouTube control room.

Your attendees will now be able to see the live broadcast on YouTube:

Any messages that are put in the chat by users are visible in the YouTube control room where your assistant can delete and ban any comments if necessary. You can also send replies as your channel. For our webinars, we use a phone with the YouTube stream on it (with volume off) so we can keep track of any comments in the live chat and respond to them as part of my webinar content. Remember, there is an 18 second lag between what your audience are seeing and what you are doing on Zoom.

When your webinar is finished, click the END STREAM button in the YouTube control room. You can then leave the Zoom meeting.

The recording will automatically save to YouTube studio where you can edit the video, add extra information such as description and tags, and (importantly) transcribe the audio.

Congratulations! You’ve just a streamed a fantastic webinar to YouTube. Sit back, relax and have a nice cup of tea.
Further Support:
The Digital Culture Network is here to support you and your organisation. If you need help or would like to chat with them about any of the advice they have covered above, please get in touch. Email digitalnetwork@artscouncil.org.uk with some background information about you, your location and your current dilemma, and they will connect you with one of our 9 Tech Champions for some in-depth 1-2-1 support.
Sign up to the DCN newsletter and follow them on Twitter @ace_dcn for latest updates.
Arts Council England allows Theatreis.Digital to republish this resource, under the terms of the Open Government Licence.
Find the resource in his original page here.
The Digital Culture Network has created nine guides to help you succeed and thrive in the Digital World. Here is the fifth guide: Podcasting and how to get started.
This resource provides information and advice on making podcasts. As well as considerations for generating content, it contains guidance on hardware, software, and distribution methods.
Why Podcasts
Podcasts offer a good route to reaching audiences who are unable to access your work or venue physically, and at a time and location that is suited to their own commitments.
They can help you build and maintain your relationship with your audience, develop awareness of your work and brand, and help you to communicate your ideas, vision and values.
Podcasts tend to be long form (generally 30-60 minutes in length) and non-visual. In today’s world of video based content and short attention spans, this makes them very different to other online content we consume.
They are sometimes narrative based, as people tend to remember information better if it is given in the form of a story. Podcasts are almost always personal and allow the maker to talk about niche interests. While it may not seem it, you are in effect talking directly to your audience. They have chosen to listen to you. They may even have subscribed to do so. If you are knowledgeable and passionate, even the most esoteric of topics can find an audience.
It is possible to generate revenue from podcasts, but you should not expect it to be a big earner. Podcasting should considered more for the value generated in getting the attention of your audiences, and for sharing your content in a different manner.
Essential building blocks for a successful podcast
Before you run off and record the first thirty episodes of “The History of the Orchestra 1650 – 1850” (or whatever your subject is), there a few things worth thinking about first:
- What is the purpose of your podcast?
- Are you trying to educate an audience?
- Are you trying to raise awareness of your subject?
- Is your idea original or is someone already covering your subject?
- If they are, could you tell it from a different angle or with a different voice or for a different audience?
- What makes your idea or point-of-view unique?
- Do you have at least some expertise on your subject matter?
- Why should people listen to or a value your opinions?
- If you don’t have the knowledge, do you have access to experts who do? And if not, how can you access them?
- Who would make interesting panellists or interviewees?
- Do you have a plan beyond your first episode?
- No-one wants a podcast that runs out of steam after one episode. Good planning is vital to stop that happening.
- It’s recommended that you plan around eight episodes in advance for the duration of your podcast, making sure you know what kind of content you will need and where you will get it from, who you need to talk to and what research you need to do.
- Have you got the right equipment for the kind of podcast you want to make?
- You will need access to sound recording equipment, microphones, and for professional quality you may also want to look into leads, stands, pop filters – all dependent on your budget.
Formats
The kind of podcast you want to create will depend on your content and your audience. You can mix and match, but the advice is to try and stay consistent your audience know what to expect.
Type |
Description |
Example |
Interview |
Probably the simplest podcast form. One person speaking to one person at a time. |
Penguin books – interviews with authors |
Multi-host talk show |
Recommended at the place to start for those with no experience in presenting or interviewing – with this format 2 or more people share the presenting role. |
Kermode & Mayo’s Film review |
Panel discussion |
A group of experts gathered to discuss a topic usually including a moderator who guides the discussion or asks questions. |
Monocle Culture Show |
Repurposed |
In this format, content is taken from an existing form, say a radio show or TV and is simply edited to make it suitable for podcasting. |
The Jump |
Hybrid |
A podcast that is a mixture of the above formats. |
|
Solo |
Simply one person talking about something they are expert in. |
Hardcore history – Dan Carlin |
Fiction |
All the above are none-fiction format. Some podcasts are fictional from audio books to audio dramas. |
BBC Radio 4 short stories. |

The equipment
Whilst good sound quality is crucial to your podcast, the good news is that you don’t need expensive, broadcast level equipment to get started. That said, you do need to have reliable methods of recording and editing audio to get it ready for release online. Let’s break this down into two areas: Hardware and Software.
Hardware
Often for podcasting you may want to capture content outside a studio, so portable equipment is important. Your choices for this range from using your phone (modern smart phones are surprisingly capable), to choosing a professional field recorder that tests the definition of “portable”.
Somewhere in the middle, an integrated audio recorder is recommended as a good mid-range option. Typical features will include built-in microphones, inputs for additional mics and recording onto memory card for easier transfer to a PC.
Brands such as Tascam and Zoom offer entry level models that are passable, but you get better mics, recording quality, inputs and battery life as you move through the price points.
There are a couple of ways to record phone or skype calls. The simplest is to download an app from your device’s app store. Alternatively, you can use an attachment device or microphone with your phone. And if the person on the opposite end of the call has a similar set up, you could potentially use editing software to make both sides of the call sound like you’re in the same room – unless, of course, you want that ‘phone-voice’ effect.
There are a lot of microphone options to choose from depending on how and what you are trying to capture.
If you are recording more than one person, recording from a distance or want reduce background noise, you might want to consider lavalier or lapel mics, which can be pinned directly to your subject. It helps to have spare mics and have more than one way to capture audio.
In the studio, condenser mics are king – as they offer the best sound quality of all types of microphones. However, their added sensitivity means they require more care and more kit.
Mic stands, pop shields, audio interface, headphones are other equipment you will need to improve sound quality.
If this sounds complicated, then starter packs that contain all the kit you need to get going are available from a couple of hundred pounds and are mail-order. We’ve provided some links to start your research in the ‘Where next?’ section below.
Software
There are two stages to creating a podcast – capturing and editing. You will need software that does one or both functions.
There are a whole host of audio software products on the market. Audacity is an incredibly popular – and free – software that handles capturing and editing well. For something more professional, Adobe Audition is usually the tool of choice – though it uses a subscriber model of £19.97 per month. Website thePodcastHost.com has compiled a handy comparison of both of these software choices.
You might also need music or sound effects. It is strongly recommended that you refrain from using uncleared commercially released music which would require royalty payments unless you have a very strong case for using it. If you do want to use something of that nature, you’ll need to look into licensing options – and quite often this won’t be cheap, so ask yourself how much your podcast really needs it.
Alternatively, there are a multitude of services available online for stock music – both free and paid for. For example, Storyblocks offers tens of thousands of music and sound effects that you can use for a small charge.

Podcast creation checklist
Creating a podcast in 10 easy steps.
- Collect all content
- Rough Edit interviews
- Write script
- Record host over clips
- Insert voiceover clips
- Second, close edit
- Add sound effects
- Add music
- Ensure all volumes are aligned.
- Create one single audio file ready for distribution.
Distribution
To distribute your podcast, you need somewhere to host it. While you could just host it on your own website (a lot of people do), this may lead to bandwidth issues or incur you extra costs. A better option is to host it on a specialist audio hosting platform.
Libsyn – a specialist podcasting audio host that has packages starting from £5/month, depending on how much space you require and the features you need.
Soundcloud – offers up to 3 hours of content hosting for free, or unlimited hosting for only £10/month.
What’s important is that you need to be able to get a feed from your audio host that you can supply to distribution platforms. This will be straightforward with both above but could be more complex if you used your own website.
You also need to apply and submit your podcast feed to one or more distribution platforms (e.g. Apple Podcasts, Spotify, Acast, Google Podcasts). These are all free and not difficult to submit to. Instructions for a few of the main ones can be found in the above links.
Finally, podcasts need to be marketed like any other product or service. Don’t forget to promote in/on both your online/offline channels – web, social media, email, company literature etc.
Where next?
If you are looking to hear what is possible in the medium – and what’s judged to be the best in the business – take a look at the British Podcast Awards
If you are looking to explore the topics in this article in more detail, Podcast Insights has a wealth of information.
For more on starting a podcast in the cultural sector check out the Space’s guide.
There are also some good tips in this Whole Whale article about podcasting
https://www.wholewhale.com/tips/how-to-make-a-nonprofit-podcast/
For equipment there are a lot of suppliers from entry level to professional, with most offering full kits to get you up and running in no time:
There are many great cultural podcasts available. A few we’d recommend include
- Art Curious – Exploring the unexpected, the slightly odd, and the strangely wonderful in art history.
- Creative Matters – Views from the cutting edge of arts and culture.
- ArtiParti – Celebrating participatory artists and creatives.
- Cultural Peeps – Exploring different Career Pathways across the Museum, Gallery, Heritage and wider Cultural Sectors.
Further Support:
The Digital Culture Network is here to support you and your organisation. If you need help or would like to chat with them about any of the advice they have covered above, please get in touch. Email digitalnetwork@artscouncil.org.uk with some background information about you, your location and your current dilemma, and they will connect you with one of our 9 Tech Champions for some in-depth 1-2-1 support.
Sign up to the DCN newsletter and follow us on Twitter @ace_dcn for latest updates.
Arts Council England allows Theatreis.Digital to republish this resource, under the terms of the Open Government Licence.
Find the resource in his original page here.